1. Identity of the parties

Los términos y condiciones que a continuación se indican regulan el acceso y el uso de la dirección URL www.bijotours.com (en adelante el Sitio Web), titularidad de Coordenada Origen S.L., (en adelante Bijotours), cuya razón social es Coordenada Origen S.L., C/ Pujol, 66 07340 Alaró, con C.I.F. nº B56180649, Inscrita en el Registro Mercantil de las Islas Baleares, Hoja PM-97504 Tomo 3016 Folio 147 Inscripción 1. Y, de otra parte, la persona física, en adelante el USUARIO, que accede a la página para informarse y contratar los servicios ofertados a través del portal. Previamente a la contratación es necesario que el USUARIO lea los presentes Términos y Condiciones, los acepte, expresamente, mediante un “click” en el botón que se encuentra al final del formulario “Acepto Términos y Condiciones”, En caso de no aceptar las presentes Condiciones, deberá abstenerse de contratar los servicios ofertados por Bijotours.

2. The purpose of the website

Bijotours has developed this website to offer the User a service to the reservation of tours, tours, excursions, activities and experiences.

Bijotours is limited solely to providing a service of booking of tours, tours, excursions, activities and experiences which are directly executed by the suppliers.

3. Bookings

With the goal of Bijotours manage the booking, the User will have to provide your personal data (name and surname, email and phone number) being true, accurate, current and complete. The user is responsible for the data provided for the reservation and of the consequences of the inaccuracy.

The dates and times as well as the details and conditions of the services offered are indicated in the description of the service itself. For any questions or modification can be put in touch directly with info@bijotours.com. The service will be confirmed by Bijotours in a maximum of 24 hours from booking time, offering alternatives in case the tour could not be performed in the conditions requested. Bijotours send you a confirmation email, which will serve as a receipt for the booking of the service.

The services may suffer slight variations in function of the development of the service, or due to factors external to Bijotours and/or the provider.

The prices will be indicated at time of booking and will be expressed in euros or dollars.

For the cancellation of any private tour requires a lead time minimum of 48 hours. In the case of the circuits may be canceled 48 hours before the first service. If the reservation is cancelled overcome such advance, Bijotours not have the obligation to return the amount of the reserve.

You must notify Bijotours any improper or fraudulent charges on the credit card used for purchase info@bijotours.com in the shortest possible time to Bijotours can make the necessary arrangements. The services reserved through actions or transactions with evidence of being fraudulent may be cancelled by Bijotours.

4. Evaluations, opinions and comments

Bijotours may include in the web site to the evaluations of the customers of the services offered. Will not be included assessments that incorporate expressions discriminatory, illegal, violent, degrading, fake, manipulated, or promotional.

5. Exclusion of liability

Without prejudice to the responsibility established by the General Law of Consumers and Users and by way of example, but not limited to, Bijotours is not responsible for the following circumstances:

  • Cancellations made later by part of the users
  • Delays or non-appearance at the date and time at the meeting point of the service by the user and may lose the right to the enjoyment of the service
  • Cases in which the supplier to refuse to the user access to the service
  • Injury, damage, accidents, and theft to the user or companions during the service or that we have prevented enjoy the service
  • Quality and suitability of the service contracted by the user
  • Situations outside of the control of Bijotours as weather conditions, strikes, ... which can affect the service
  • Complaints and claims regarding to the service, which must be addressed directly with the service provider
  • Problems in the use of the web site of any kind
  • Illicit, negligent, fraudulent, contrary to the Terms and Conditions, or the good faith, of the web site, for the users.

6. Applicable law

These Terms and Conditions are governed by Spanish law. In the event of a dispute regarding the interpretation, performance or validity of the same shall have jurisdiction of the Spanish Courts and tribunals.

In accordance with the Regulation (EU) no 524/2013 of the European Parliament and of the Council of 21 may 2013 on online dispute resolution in consumer, Bijotours informs you that, in the event of a dispute, Users resident in the European Union will be able to go to “Platform for Online dispute Resolution” (ec.europe.eu/consumers/odr), which has developed the European Commission, with the purpose of attempting to resolve out-of-court any dispute arising out of the provision of services by Bijotours.

Bijotours has a Sheet of Claim by which it may make any complaint or claim in connection with services provided by Bijotours.

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